GENERAL TERMS AND CONDITIONS
Contracting parties
On the basis of these General Terms and Conditions (GTC), a contract is concluded between the customer and
hereinafter referred to as the "Provider".
Subject matter of the contract
This contract governs the sale of new goods in the field of decorative items via the Provider's online shop. For details of the respective offer, reference is made to the product description on the offer page.
Conclusion of the contract
The contract is concluded exclusively in electronic commerce via the shop system. The offers presented constitute a non-binding invitation to the customer to submit an offer by placing an order, which the Provider may then accept. The ordering process for concluding the contract comprises the following steps in the shop system:
- Selection of the offer in the desired specification
- Adding the offer to the shopping cart
- Clicking the "order" button
- Entering the billing and delivery address
- Selecting the payment method
- Reviewing and editing the order and all entries
- Clicking the "order with obligation to pay" button
- Confirmation e-mail that the order has been received
- The contract is only concluded when the order confirmation is sent.
Retention of title
The goods delivered remain the property of the Provider until payment has been made in full.
All prices are final prices and include statutory VAT.
The following flat-rate shipping charge applies once per order:
Germany and Austria: €4.95
Other EU delivery countries as well as Iceland and Vatican City: €8.95
In the case of partial deliveries, the flat rate is charged only once. For orders of €100.00 or more, no shipping costs apply within Germany and Austria. Free shipping does not apply to deliveries to the other delivery countries.
If a right of withdrawal exists and is exercised, the customer bears the costs of returning the goods.
Terms of payment
The payment methods shown in the online shop are available to the customer.
Other payment methods are not offered and will be rejected.
The invoice amount is to be transferred in advance to the account stated in the invoice after receipt of the invoice, which contains all details for the transfer and is sent by e-mail.
When an escrow service/payment service provider is used, it enables the Provider and the customer to process the payment between themselves. The escrow service/payment service provider forwards the customer's payment to the Provider. Further information is available on the website of the respective escrow service/payment service provider.
The customer is obliged to pay or transfer the amount shown to the account stated on the invoice within 14 days of receipt of the invoice. Payment is due without deduction from the invoice date. After expiry of the payment period, which is thus determined by the calendar, the customer is in default even without a reminder.
A right of retention of the customer that is not based on the same contractual relationship is excluded. Set-off against claims of the customer is excluded unless these are undisputed or have been finally established by a court.
Terms of delivery
The goods are dispatched promptly after receipt of the order. On average, dispatch takes place no later than 5 working days after receipt of the order. The trader undertakes to deliver on the 14th day after receipt of the order. The standard delivery time is 10 days unless otherwise stated in the item description. The Provider ships the order from its own warehouse as soon as the entire order is in stock there. The customer will be informed of delays immediately. If the Provider is not responsible for a permanent obstacle to delivery, in particular force majeure or non-delivery by its own supplier despite having concluded a corresponding covering transaction in good time, the Provider has the right to withdraw from the contract with the customer to that extent. The customer will be informed of this without delay and any consideration received, in particular payments, will be refunded.
Warranty
Consumers are entitled to statutory rights in respect of defects for the services offered in accordance with the relevant provisions of the German Civil Code (BGB). Where these are deviated from, the warranty is governed by the provisions set out in these General Terms and Conditions (GTC). If the customer is an entrepreneur, the warranty period for new goods is limited to one year. The Provider is entitled to choose between repair or replacement in the case of subsequent performance if the goods are new and the customer is an entrepreneur. If the customer is an entrepreneur, the warranty for used goods is excluded. If the customer is a consumer, the warranty period for used goods is limited to one year. This does not apply to claims for damages by the customer arising from injury to life, body or health or from the breach of essential contractual obligations, the fulfilment of which is necessary to achieve the purpose of the contract. Nor does it apply to claims for damages following a grossly negligent or intentional breach of duty by the Provider or its legal representative or vicarious agent. Otherwise, the statutory provisions apply.
Contract design
If the customer is an entrepreneur, the risk of accidental loss and/or accidental deterioration of the goods passes to the customer upon handover or, in the case of shipment, upon delivery of the goods to the selected service provider. The customer has no way of directly accessing the stored contract text. The customer can correct input errors during the ordering process as follows: using the back button in the shop.
This English version is provided for convenience. In the event of any discrepancy, the German version shall prevail.
